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Book an Appointment

We offer a combination of same day and bookable in advance appointments. Where possible, please plan ahead for non urgent matters, which will leave our same day appointments for patients with more urgent needs. New appointments are released every day. If you have an urgent medical problem, and our routine appointments have been used up for the day, our reception team will arrange for our on call doctor to speak to you.

Please remember –

  • Arrive in plenty of time for your appointment. If you are late, and the doctor has already moved on to the next appointment, we may have to ask you to re-book and return another day.
  • Attend for your appointment alone if at all possible. While there are no longer any COVID restrictions, it is sensible to try and limit the number of people in our waiting room to help prevent the spread of viruses such at the flu, common cold and COVID.
  • Our doctors try to run to time as best they can, but they can never tell what a patient is attending for, and they could be delayed because they are dealing with an emergency admission, or giving a patient difficult news. Please be patient and understanding.

 

Can another healthcare professional help?

Do you need to see the GP?
Sometimes the GP is not the most appropriate healthcare professional to deal with your ailment. Please see the information on see a doctor or healthcare professional, which might help you decide whether a GP appointment is truly necessary or whether it might be better for you to see a pharmacist, optician, dentist, or other healthcare professional.You can even self-refer for some services without seeing your GP.

For real life-threatening emergencies such as those below – RING 999

For immediately serious conditions such as the following, GO TO Emergency Department (A&E) IMMEDIATELY

  • A fever and lethargic (drowsy) child
  • A feverish and floppy (unresponsive) infant
  • Difficulty breathing
  • Sudden, severe abdominal pain
  • Accidental or intentional overdose of medication
  • Trauma (including falls) and possible broken bones or road traffic accident.

Your appointment at the Practice

  • Appointments may be made by telephone or in person
  • Please make one appointment for each member of the family who needs to be seen
  • We try to keep to time but please be patient if someone before you takes longer than planned
  • Appointments are normally ten minute slots and so if you have a complicated problem, or more than one problem, please ask for a longer appointment
  • It is Practice policy to allow patients to choose whichever doctor they wish to attend in the Practice for routine advance booked appointments. However, same day and urgent matters will be dealt with by our duty doctor team, and therefore may not be your chosen doctor.

Please help us

If you are not able to attend your appointment please let us know in time so that the time can be used for someone else. If you are more than 10 minutes late for an appointment you may be asked to re-book.

Additional information

If you have a suspected infectious disease

Please inform reception if you suspect an infectious disease, as this will enable us to deal with it appropriately during your visit to protect you, other patients and staff. 

Giving Consent for Treatment

You have the right to accept or refuse treatment that is offered to you, and not to be given any physical examination or treatment unless you have given valid consent. If you do not have the capacity to do so, consent must be obtained from a person legally able to act on your behalf, or the treatment must be in your best interests.

Your valid consent (agreement to the course of action) is needed for the treatment that’s offered to you before any physical examinations or treatment can be given. If you haven’t given your consent, you can accept or refuse treatment that’s offered to you.

It’s important to be involved in decisions about your treatment and to be given information to help you choose the right treatment. When making treatment choices, you’ll often discuss the options with your doctor or another healthcare professional.