Ferniehill Surgery

8 Ferniehill Road

Edinburgh

EH17 7AB

0131 664 2166

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  FERNIEHILL SURGERY NEWS


RESTRICTED ACCESS DUE TO CORONAVIRUS


TO PROTECT OUR PATIENTS AND STAFF, WE HAVE HAD TO RESTRICT ACCESS TO THE PRACTICE, AND THE TEAM ARE NOW WORKING BEHIND CLOSED DOORS. PLEASE DO NOT COME TO THE SURGERY UNLESS YOU HAVE BEEN SPECIFICALLY ADVISED TO DO SO BY ONE OF OUR DOCTORS OR NURSES, AS OUR DOOR IS LOCKED AND ACCESS IS BY ARRANGEMENT ONLY.


IF YOU THINK YOU HAVE SYMPTOMS OF CORONAVIRUS, PLEASE CALL 111, WHERE A TEAM OF SPECIALLY TRAINED STAFF WILL BE ABLE TO HELP YOU.  PLEASE DO NOT CALL THE PRACTICE REGARDING CORONAVIRUS.


IF YOU NEED INFORMATION ON SOCIAL DISTANCING, SOCIAL ISOLATING OR SHIELDING, PLEASE

VISIT HEALTH PROTECTION SCOTLAND WEBSITE  - HPS.SCOT.NHS.UK,

NHS INFORM – NHSINFORM.SCOT, OR CALL 0800 028 2816,

WHERE YOU WILL FIND THE MOST UP TO DATE ADVICE INCLUDING ADVICE ON HOW TO GET A SICK LINE,

AS WE HAVE BEEN ADVISED THAT WE SHOULD NOT PROVIDE SICK LINES FOR CORONAVIRUS


IF YOU NEED TO CONTACT A DOCTOR FOR A NON CORONAVIRUS PROBLEM, PLEASE PHONE THE SURGERY ON 664 2166 (8AM – 6PM MONDAY TO FRIDAY). A MEMBER OF OUR TRAINED STAFF WILL TAKE SOME DETAILS,  AND A GP OR NURSE WILL CALL YOU BACK.  IF THE DOCTOR NEEDS TO SEE YOU,  ARRANGEMENTS WILL BE MADE FOR YOU TO COME ALONG TO THE SURGERY, BUT YOU SHOULD BE PREPARED TO BE SEEN BY CLINICIANS WEARING PERSONAL PROTECTION EQUIPMENT (MASKS, GLOVES ETC) AND YOU MAY ALSO BE ASKED TO WEAR THIS EQUIPMENT WHEN YOU ATTEND.


PRESCRIPTION REQUESTS CAN BE POSTED THROUGH THE LETTERBOX IN THE BLUE DOOR AT THE STAFF ENTRANCE/CAR PARK.  PLEASE MARK YOUR PRESCRIPTION WITH THE NAME OF THE CHEMIST YOU USUALLY USE, AND WE WILL SEND IT THERE FOR YOU TO COLLECT.  ALTERNATIVELY, IF YOU WOULD LIKE YOUR PRESCRIPTION POSTED TO YOU, PLEASE ENCLOSE A SAE.  ALTHOUGH WE ARE STILL PRODUCING PRESCRIPTIONS IN 48 HOURS, PLEASE BE AWARE THAT PHARMACIES ARE ALSO UNDER INCREDIBLE PRESSURE, AND COULD TAKE SOME TIME TO HAVE YOUR MEDICATION READY TO COLLECT. PLEASE CHECK WITH THE INDIVIDUAL PHARMACY.

IF YOU DO NOT HAVE ACCESS TO OUR ONLINE ORDERING SERVICE, A CODE CAN BE OBTAINED FROM OUR RECEPTION TEAM.


WE APPRECIATE YOUR ASSISTANCE IN HELPING US TO STOP THE SPREAD OF CORONAVIRUS, AND THANK YOU FOR THE MESSAGES OF SUPPORT FOR OUR TEAM DURING THIS DIFFICULT TIME FOR THE NHS.